Support

Need help?

Check the FAQ first. If you still need help with purchases, subscriptions, backups, or the app itself, email support.

Free includes timers, history, and your Spark balance. Pro adds Insights, unlimited activities, backup and restore, and custom Spark-cap control.

Still stuck? Email support@habitspark.app.

FAQ

Frequently asked questions

What is Spark?

Spark is the balance inside HabitSpark. Growth sessions add it. Leisure sessions use it.

Is HabitSpark free or paid?

HabitSpark includes a free version with timers, history, and your Spark balance. HabitSpark Pro adds Insights, unlimited activities, backup and restore, and custom Spark cap control. Pro is optional and does not change the core HabitSpark loop. If Pro is sold as a subscription or lifetime purchase, Apple shows the price, billing details, and purchase terms before purchase.

Does HabitSpark collect data from the app?

HabitSpark is local-first. It does not include third-party analytics, ads, or a HabitSpark backend for your sessions and settings. Your activity data stays on your device unless you choose to export a backup. If you visit the website or contact support by email, Cloudflare, Proton Mail, and your own email provider may handle that traffic under their own terms.

How do I restore purchases?

Open HabitSpark, go to Settings or the paywall, and use Restore Purchases. Purchases and subscriptions are managed through Apple.

Where do I manage or cancel subscriptions?

Subscriptions can be managed through your Apple account. The support page includes a direct link to Apple’s subscription management screen.

How do I delete my data?

HabitSpark does not keep a cloud account for your activity data. To remove local data, delete the app from your device and delete any backup files you exported to Files or iCloud Drive.

How do I contact support?

Email support@habitspark.app and include the issue you saw, what you were doing, and which device you were using.